Fieldstream Marketing Analyzer Privacy Policy

The Privacy Policy for the website
At Fieldstream, we understand the importance of privacy and are committed to protecting the personal information of our users. This privacy policy is intended for the end users of our product. The Fieldstream platform is offered to companies, and as part of our relationship with these customer companies, we process individual users' personal information. As a data processor, Fieldstream acts on behalf of customer companies, which are considered data controllers. How we process the customer's data is regulated in the contract and terms between the customer and Fieldstream.

This privacy policy outlines the types of personal information we collect, how we use it, with whom we share it, and the steps we take to safeguard your data. We also detail the rights and choices you have with respect to your personal information.

Personal Information We Collect
We collect the following types of personal information from our users:
- Basic personal information, including your name,  email address, and association with your company for authentication and security purposes.
- Activities performed within the service, including time, IP address, and activity data to help us monitor service usage.
- Other personal information, explicitly provided to us as part of using the service.

How We Use Your Personal Information
We use the personal information we collect for the following purposes:
- Authenticate and authorize access to data within our service, ensuring that you can securely access the features and functionality
- Perform security audits and prevent misuse, which helps us maintain a secure environment for all users
- Analyze user behavior and improve our service, allowing us to fix issues and continually enhance the user experience

Collection of Marketing Data from Other Service Providers
As part of using the product, users can provide credentials for Fieldstream to collect marketing-related data from other service provider on their behalf. When using this feature, Fieldstream processes only the provided credentials and does not collect other personal information unless explicitly requested by the user. We take great care in handling these credentials securely and ensure they are used solely for the intended purpose of collecting the specified marketing data.

Handling Google User Data
When you grant us permission to access your Google account, we may collect, store, and process data such as your email address, name, profile picture, and any other information necessary to provide the features and functionalities of our service. We promise to:
- Use Data Responsibly: We'll only use your Google data to provide and improve our service and won't share it with others for ads or marketing. Our use and transfer of information from Google APIs follow Google's API Services User Data Policy, including the Limited Use requirements.
- Keep Data Just as Needed: We'll store your Google data only as long as it's needed for our service. After that, we'll safely delete or anonymize it.
- Protect Your Data: We'll keep your Google data secure with encryption, access controls, and regular security checks.
- Let You Control Access: You can stop us from accessing your Google account anytime by removing our service in your Google account settings.
- Be Transparent: We'll clearly tell you what Google data we collect, why we use it, and your rights regarding your data.

Who Processes Your Personal Information
Within Fieldstream, access to personal information is limited to individuals who require it as part of their job responsibilities.

Fieldstream makes use of subcontractors, who process personal information only to the extent needed to fulfill the purposes outlined in this document. Our subcontractors include:
- Google LLC, which provides user authentication, cloud service, and platform hosting to support our service infrastructure

We ensure that our subcontractors adhere to the same high standards of data protection and privacy as Fieldstream.

Data Security
We take the security of your personal information seriously. To protect your data, we:
- Encrypt all data at rest, ensuring that your personal information is secure even when stored
- Utilize secure communication protocols across services, protecting data during transmission
- Limit access to user data to approved personnel only, reducing the risk of unauthorized access
- Avoid storing personal information we don't need, minimizing the amount of data potentially exposed

Your Rights and Choices
As a user of our service, you have the right to access, modify, or delete your personal information. Since Fieldstream acts as a data processor on behalf of your company, please get in touch with your own company to exercise these rights.

EU Privacy Regulations
Fieldstream Marketing Analyzer serves companies and individuals in the EU, and we adhere to applicable EU privacy regulations. We take our obligations under these regulations seriously and implement appropriate measures to ensure compliance.

Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly to stay informed about how we handle your personal information.

Thank you for using Fieldstream!

Keep updated about our new features

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.